This Cookie Policy explains how MyDocki Digital Healthcare uses cookies and similar technologies on our mobile applications and website to improve user experience, enhance performance, and ensure compliance with applicable privacy laws such as the Nigeria Data Protection Act (NDPA 2023) and the General Data Protection Regulation (GDPR).
This Policy should be read alongside our Privacy Policy, which details how we handle your personal data.
Cookies are small text files that are stored on your device (computer, tablet, or phone) when you visit a website or use an app. They help us remember your preferences, login details, and improve how the platform functions.
Cookies also help MyDocki understand how users interact with our services, so we can provide faster loading, better navigation, and personalized experiences.
MyDocki uses different types of cookies to serve various purposes:
These are required for the app and website to function properly. They enable features such as:
Without these cookies, some services (e.g., appointments or payments) may not work correctly.
These cookies help us analyze how users interact with MyDocki, which screens are visited most, and where improvements are needed. Data collected is anonymous and helps us enhance app performance and usability.
Example: We may use Google Analytics, Firebase Analytics, or similar tools.
These remember your preferences, such as:
They make the app more convenient and tailored to your needs.
We may use these cookies for:
All third-party cookies used on MyDocki comply with NDPA and are never used to sell personal data to advertisers.
These help detect and prevent fraudulent logins, unauthorized access, or abnormal app activity. They protect both users and MyDocki's systems from misuse.
We use cookies to:
Cookies help ensure your experience on MyDocki is secure, smooth, and efficient.
You have full control over your cookie settings. You can:
Please note that disabling essential cookies may limit your ability to use certain features of the MyDocki App or Website.
MyDocki works with trusted third-party services (e.g., payment gateways, analytics tools, marketing partners). These partners may use cookies to provide services such as:
Each third-party is required to sign a Data Processing Agreement (DPA) with MyDocki, ensuring that your data is used only for legitimate purposes.
The information collected through cookies may include:
No sensitive medical or financial information is stored in cookies.
Cookie data is stored for a limited period, typically between 6 to 12 months, depending on the type of cookie. After this period, cookies automatically expire or are refreshed with user consent.
MyDocki may update this Cookie Policy occasionally to reflect changes in technology or regulatory requirements. We encourage users to review this Policy regularly for updates. Significant changes will be communicated through app notifications or email.
If you have any questions about this Cookie Policy or how cookies are used on MyDocki, please contact us:
MyDocki Digital Healthcare
125 Olusegun Osoba Way, Oke Ilewo, Abeokuta, Ogun State, Nigeria
Email: support@mydocki.com
Phone: +234 901 6153 1384